Where it leaks
The first agency to answer usually gets the booking.
Travel is researched at night and in bulk. Your competitors are the agencies that happened to be awake.
Enquiries arrive at night and at the weekend
People plan trips when they are not working. Messages sent at 22:00 get read at 09:00, by which point the traveller has three quotes from somewhere else.
The same questions, in three languages
What is included, what documents are needed, what the price covers, whether the dates are still open — asked all day, in darja, French and Arabic.
Quoting takes a person every time
Even a rough price needs someone to check availability and put a number together. Most of those quotes never convert, and each one costs staff time.
Client files are scattered
Passport details, previous trips, who travelled with whom. Spread across WhatsApp threads and paper, so every repeat booking starts from nothing.
What we build
Three services, tuned for an agency.
The assistant that answers and qualifies at any hour, the CRM that holds every traveller file, and the site that presents your packages properly.
AI receptionists & chatbots
Answers package, price, document and date questions in seconds, at any hour, in the language the traveller wrote in. It qualifies the trip — destination, dates, party size, budget — and hands your team someone ready to be quoted.
- Package, price and document questions answered instantly
- Trips qualified on destination, dates, party size and budget
- Bookings and consultations scheduled directly
- Darja, French and Arabic, including voice notes
Intelligent ERP & CRM
Bookings, travellers and packages in one system. Each traveller has a file with their history and documents, so a returning client does not start from a blank page — and you can ask which packages actually sold in plain language.
- One file per traveller, with history and documents
- Bookings, payments and departures in one view
- Package performance per season and per channel
- Plain-language questions instead of reports
Custom websites
A fast, multilingual site presenting your packages with real availability and pricing — so a search ends in an enquiry your assistant can qualify immediately.
- Packages with real availability and dates
- Enquiry and booking request on every package page
- French, Arabic and English from one build
- The assistant available on every page
The last two figures are modeled on the illustrative scenarios below — not audited client results.
Illustrative scenarios
Two scenarios, modeled.
Anonymous businesses of this type, with modeled figures. Each one shows how the system is assembled and what moves as a result.
The trips planned at 22:00
A travel agency in Alger selling Umrah, organised tours and flight packages — enquiries arriving mostly by WhatsApp and Instagram, mostly after hours.
Forty travellers, one spreadsheet, one person
A tour operator in Annaba running group departures — each departure involving dozens of travellers, documents, payments and changes.