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INDUSTRY — RETAIL & E-COMMERCE

Answers "is it available" before they scroll on.

Most product questions have a shelf life of minutes. RC AI answers them from live stock — size, colour, price, delivery — and takes the order in the same conversation.

1.0
Where it leaks

A question answered tomorrow is a sale lost today.

Retail buying intent is short. The gap between the question and the answer is where most of it disappears.

Every message is the same question

"Is this available?", "what sizes?", "how much?", "do you deliver here?" — hundreds a week, each needing someone to go and check.

Nobody knows the stock without looking

Answering means walking to the shelf or opening a spreadsheet. So the reply comes an hour later, when the customer has already bought elsewhere.

Orders live in DMs

A sale is a thread of messages: the item, the size, the address, the confirmation. Nothing is a record, so nothing can be counted.

You cannot see what is actually selling

Stock, sales and customers are in different places — or in nobody's hands at all. Reordering is guesswork, and the slow-moving stock is invisible until it is a problem.

2.0
What we build

Three services, tuned for a shop.

The assistant that answers from live stock, the ERP that holds that stock, and the storefront where both meet the customer.

01

AI receptionists & chatbots

Answers product, size, price and delivery questions from live inventory — not a static FAQ. It reserves the item, takes the order and collects the address in the conversation the customer already started.

  • Stock and price answered from the live system
  • Orders taken on WhatsApp, Instagram and the site
  • Delivery zones and timing confirmed before checkout
  • Escalates to a person for anything unusual
02

Intelligent ERP & CRM

Inventory, sales and customers in one place, with AI on top. Stock moves as orders land, low-stock items surface before they run out, and you can ask what sold last month in plain language instead of building a report.

  • Live inventory shared across the shop and every channel
  • Sales per product, per channel, per week
  • Low-stock and slow-moving alerts before they cost you
  • Customer records with full purchase history
03

Custom websites

A fast, multilingual storefront driven by the same inventory — so what a customer sees online is what is actually on the shelf.

  • Catalogue driven by live stock, never out of date
  • Checkout and delivery-zone check built in
  • French, Arabic and English from one build
  • The assistant available on every page
< 30 s
Answer to a stock or price question, at any hour
24/7
Order intake, including outside shop hours
+29%
Inquiries converted to orders
-55%
Time spent answering the same product questions

The last two figures are modeled on the illustrative scenarios below — not audited client results.

3.0
Illustrative scenarios

Two scenarios, modeled.

Anonymous businesses of this type, with modeled figures. Each one shows how the system is assembled and what moves as a result.

4.0  Contact

Your business, always open — even when you're not.

Book a demo and see your own AI system live in a few days.

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