Privacy Policy

What we collect

Information you give us directly: name, phone number, email, company name and industry, and anything you type into a demo, waitlist or contact form.

Conversation content from the channels our AI answers on — WhatsApp, Instagram, your website’s chat widget, and voice where enabled — so the assistant can respond and so a human can review it if something goes wrong.

Basic technical data (pages visited, approximate location from IP, browser type) collected through analytics, only once you accept cookies — see "Cookies & analytics" below.

How we use it

To operate the service you or your business signed up for: answering, qualifying and booking across the channels you connect.

To deliver a demo you requested, follow up on a waitlist signup, or respond to a message you sent us.

To measure and improve the site and the assistant’s replies.

We do not sell personal data, and we do not share it with third parties except the infrastructure providers needed to run the service (hosting, messaging platforms like WhatsApp/Meta, email delivery) and, if you are a client, the systems that run your own assistant.

Cookies & analytics

This site asks before setting any analytics cookie. If you accept, we use Google Analytics to understand traffic and improve the site; if you decline, no analytics script loads and no cookie is set for that purpose.

A small, essential cookie may still be used to remember your cookie choice itself — that one is not tracking and is not optional, the same way a "you’ve read this" banner has to remember that you closed it.

Retention

Lead and demo-request data is kept while it is relevant to following up with you, and deleted or anonymized once it clearly is not (for example, a demo request that never became a client).

A live client’s conversation data is kept for as long as the service is active, to keep the assistant’s context working, plus a reasonable window afterward for support and billing records.

Your rights

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing ameur@rcaisolu.com. We will respond within a reasonable time and may need to verify it’s really you asking.

AI-generated responses

Replies from the AI receptionist are generated automatically and, while built to be accurate and helpful, are provided as-is. For anything urgent, medical, legal, or otherwise sensitive, a human at the business you contacted should confirm before you rely on it.

Contact

Questions about this policy: ameur@rcaisolu.com.